I. Membership's Application

 

Q: Does someone need to own or rent a Henderson Land's flat to become a Club member?
A:

No, successful applicants for the Henderson Club Credit Card are automatically enrolled in the Henderson Club. The Henderson Club Credit Card is jointly launched by the Henderson Club Limited (a wholly-owned subsidiary of Henderson Land Development Co. Ltd) and the Bank of East Asia.

   
Q: What does it cost to join the Henderson Club?
A: Nothing.
   
Q: How can I join the club?
A: Mail a completed application form, a copy of your HKID card and relevant documents for verification to the Bank of East Asia (The address is printed on the application form. No postage stamp is necessary if posted in Hong Kong) or hand delivered to the Bank of East Asia Branches. For details, please call BEA Credit Card Customer Services Hotline 3608 6628.
   
Q: If I don't apply the Henderson Club Credit Card, can I join the club via other methods?
A: No for the moment.
   

II. Member's Privileges


Q: What benefits do members enjoy?
A:
Benefits for members include¡G
¡D Previews of the Henderson Land Group's selected show flats
¡D Opportunity to join member activities
¡D Receive a quarterly Henderson Club Newsletter
¡D Discounts and shopping offers at Henderson Land Group's associate companies.
¡D

Privileges and special offers at designated shops and restaurants in designated Henderson Land Group's shopping malls.
¡D
Members (also known as Cardholders of Henderson Club Credit Card) can receive HK$100 cash rebate on residential/parking space management fee, parking space rental or redeem cash coupons for the Group's associate companies with 18,000 bonus points at minimum. For details, please call BEA Credit Card Customer Services Hotline 3608 6660.
¡D Advanced information on the Henderson Land Group and its subsidiaries.
   
Q: What additional benefits do Henderson Club Credit Cardholders enjoy?
A: Henderson Club Credit Cardholders can enjoy all the benefits of membership plus the Bank of East Asia card's benefits.
   
Q: How can I receive the "Henderson Club Newsletter"?
A: There are two ways:
1.
Join the Club and become a member. We will mail you the newsletter quarterly in March, June, September and December.
2. You're welcomed to view it on our website.
   
Q: How can I pay residential property/parking space management fee, and/or parking space rental via Henderson Club Credit Card?
A: There are two ways:
1.
Autopay¡GFill in the form and deliver it to the management office;
2.
Direct Payment (only apply for designated estates¡Gcan settle the payment via the credit card at the management office. For details, please contact your management office.
   
Q: Which estates can I pay the residential property management fee and clubhouse charges via the Henderson Club Credit Card?
A:
If your residential building or estate is managed by Henderson's designated management companies, you can autopay the property management fee via Henderson Club Credit Card. Residents of designated estates can also pay the property management fee and clubhouse charges with the Henderson Club Credit Card.
   
Q: Which estates can I pay the parking space management fee and parking space rental with the Henderson Club Credit Card?
A:
You can autopay the designated car park management fee and car park rental with the Henderson Club Credit Card.
   
Q: Can a tenant of Henderson shopping mall pay the shop rental via Henderson Club Credit Card?
A: No for the moment.
   
III. Others

Q: What should I do if I change my address or telephone number?
A:
You can call BEA Credit Card Customer Services Hotline 3608 6628 to update your address or telephone number. Then, Henderson Club's database will be automatically renewed.
   
Q: How should I contact the Henderson Club?
A: Should you have any enquiry, please feel free to contact us.
 
Address:
71 - 76/F, International Finance Centre,
8 Finance Street, Central, Hong Kong.
Hotlines:
(852) 2908 8880
Fax:
(852) 2801 5672
E-mail:
info@hldclub.com
Office hour:
Monday- Friday 10:00 a.m. - 6:00 p.m.¡@¡@¡@¡@¡@
Saturday 10:00 a.m. - 1:00 p.m.

 


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